LUIGI Terms of Use

Effective Date: December, 2025

Welcome to Luigi. By accessing or using our website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Services.

1) Acceptance of Terms

By accessing and using the Luigi website ("Site") and related services (collectively, the "Services"), you accept and agree to be bound by the terms and provisions of this agreement.

2) Eligibility

You must be at least 21 years of age or older to use this Site. By using this Site, you represent and warrant that you are at least 21 years of age and are legally authorized to enter into this agreement.

3) Account Registration

To access certain features of our Services, you may be required to create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities that occur under your account

4) Products and Orders

All product orders are subject to availability and our acceptance. We reserve the right to:

• Limit quantities of any products
• Refuse or cancel any order for any reason
• Modify or discontinue any product at any time
• Pricing and product descriptions are subject to change without notice

5) Payment and Pricing

All prices displayed on our Site are in US dollars and do not include applicable taxes and shipping costs. Payment must be made at the time of purchase using a valid payment method.

6) Shipping and Delivery

Shipping times are estimates only and are not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier.

7) Returns and Refunds

Due to health, hygiene, and regulatory reasons, most products are final sale. Please refer to our Return & Refund Policy for detailed information on eligible returns and the claims process.

8) Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Luigi and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.

9) User Conduct

You agree not to:

• Use the Site for any unlawful purpose
• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Attempt to gain unauthorized access to the Site
• Transmit any viruses, worms, or other harmful code

10) Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. LUIGI MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE OPERATION OR AVAILABILITY OF THE SERVICES.

11) Limitation of Liability

IN NO EVENT SHALL LUIGI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

12) Indemnification

You agree to indemnify, defend, and hold harmless Luigi and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising out of your use of the Services or violation of these Terms.

13) Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

14) Changes to Terms

We reserve the right to modify these Terms at any time. Your continued use of the Site following any changes indicates your acceptance of the new Terms.

15) Contact Information

If you have any questions about these Terms, please contact us at:

Luigi

Email: support@luigi.com

Phone: 640-250-2331